Definition - Designing products that can be accessed by a diverse range of people without the need for any (31) ...... - (32) ...... problems. Examples of inclusive design - (33) ...... which are adjustable, avoiding back or neck problems - (34) ...... in public toilets which are easier to use To assist the elderly: - designers avoid using (35) ...... in interfaces - people can make commands using a mouse, keyboard or their (36) ...... Impact of non-inclusive designs - Access: Loss of independence for disabled people. Safety - Seatbelts are especially problematic for (37) ...... women. - PPE jackets are often unsuitable because of the size of women's (38) ...... - PPE for female (39) ...... officers dealing with emergencies is the worst. Comfort in the workplace - The (40) ...... in offices is often too low for women.

CAM 20 - Test 3 - Listening